Refund policy

Return and Refund Policy

Return and Refund Policy for Digital Products

Thank you for supporting our business and purchasing our digital products. We are committed to providing high-quality resources designed to serve your needs with clarity, professionalism, and value.

Because our products are delivered digitally and are accessible immediately after purchase, all sales are considered final. This includes, but is not limited to:

  • eBooks

  • Printable planners

  • Templates

  • Worksheets

  • Business forms

  • Downloadable guides

  • Digital workbooks

  • Educational resources

  • Courses and training materials

  • Membership downloads

  • Other downloadable digital content

No Returns

Due to the nature of digital products, we do not accept returns, exchanges, or cancellations once an order has been completed and the product has been delivered.

Unlike physical products, digital files cannot be returned once they have been accessed, downloaded, or delivered electronically.

Refund Exceptions

Refunds may only be considered under the following circumstances:

1. Duplicate Purchase

If you accidentally purchase the same product more than once, we will gladly review the duplicate transaction and issue a refund for the duplicate charge.

2. Technical Access Issues

If you experience difficulty accessing or downloading your purchased product and our support team is unable to resolve the issue within a reasonable time frame, a refund may be considered.

3. Incorrect Product Delivery

If you receive the wrong digital product due to a system or processing error, we will either provide the correct product or review eligibility for a refund.

Refund Request Time frame

All refund requests must be submitted within 7 days of the original purchase date.

Requests submitted after this period may not be eligible for review.

How to Request Support

To request assistance regarding your purchase, please contact us with the following information:

  • Full name

  • Order number

  • Email address used at checkout

  • Description of the issue

Please send all requests to:

7 Reflections Press

Our team will review your request and respond within 2–3 business days.

Charge backs

We encourage customers to contact us first before initiating a charge back with their financial institution. We are committed to resolving concerns fairly and professionally.

Fraudulent charge backs for delivered digital products may result in denial of future purchases and further action where necessary.

Policy Updates

We reserve the right to update or modify this Return and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting to our website.

By purchasing our digital products, you acknowledge that you have read, understood, and agreed to this policy.

Thank you for your trust and support.

We appreciate the opportunity to serve you.